Outage in Panoply

Inability to access to Redshift accounts through external tools

Resolved Major
November 26, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the inability to access Redshift accounts through external tools. The issue is currently affecting only external connections and the platform and data sources are working are expected.
Components affected
Panoply Database Connectivity

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/26/2022 07:52PM

We’ve resolved the Redshift connectivity issues by updating our SSL certificates for our Redshift data warehouses.

INVESTIGATING almost 3 years ago - at 11/26/2022 07:07PM

We are currently investigating the inability to access Redshift accounts through external tools.
The issue is currently affecting only external connections and the platform and data sources are working are expected.

Latest Panoply outages

Partial Data Source Failures - almost 3 years ago
Data sources in Redshift account do not ingest data - over 3 years ago
Data sources fail to run - over 3 years ago
Data sources failures - over 3 years ago
Issue with starting jobs - over 3 years ago

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