Outage in Panoply

Inability to access to Redshift accounts through external tools

Resolved Major
November 26, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the inability to access Redshift accounts through external tools. The issue is currently affecting only external connections and the platform and data sources are working are expected.
Components affected
Panoply Database Connectivity
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/26/2022 07:52PM

We’ve resolved the Redshift connectivity issues by updating our SSL certificates for our Redshift data warehouses.

INVESTIGATING about 2 years ago - at 11/26/2022 07:07PM

We are currently investigating the inability to access Redshift accounts through external tools.
The issue is currently affecting only external connections and the platform and data sources are working are expected.

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