Outage in Panoply

Data sources failures

Resolved Major
April 28, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We've identified an issue that is affecting multiple different data sources. Our team is currently working on solving this issue and getting all the failed data sources to work.
Components affected
Panoply Data Sources

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 04/28/2022 05:21PM

We've deployed a fix to the issue and monitoring the status of all the different data sources

IDENTIFIED over 3 years ago - at 04/28/2022 03:33PM

The root reason for this issue can be found here: https://github.com/paramiko/paramiko/issues/2038
The team is still working on a solution for that on our end.

IDENTIFIED over 3 years ago - at 04/28/2022 02:39PM

Update: This issue is currently affecting the following data sources:
Postgres
Mongo
MsSQL
ElasticSearch
Jira
BigQuery
Hubspot
MySQL
SFTP
WooCommerce
Netsuite
Google Sheets
BigCommerce
Shopify
Google Analytics
Google Cloud Storage

IDENTIFIED over 3 years ago - at 04/28/2022 02:18PM

We've identified an issue that is affecting multiple different data sources. Our team is currently working on solving this issue and getting all the failed data sources to work.

Latest Panoply outages

Partial Data Source Failures - almost 3 years ago
Inability to access to Redshift accounts through external tools - about 3 years ago
Data sources in Redshift account do not ingest data - over 3 years ago
Data sources fail to run - over 3 years ago
Issue with starting jobs - over 3 years ago

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