Outage in Panopto
Panopto AU Cloud Notification 2023-08-09 - Full Site Outage
Resolved Major
August 09, 2023 - Started almost 2 years ago
- Lasted about 3 hours
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Outage Details
Incident Details: We are investigating a site outage on the Panopto AU Cloud.
We’re sorry for this interruption. A scheduled database maintenance has taken longer than anticipated. This maintenance impacts full site service.
Our next update will be within 15 minutes.
What does this mean?
During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
We’re sorry for this interruption. A scheduled database maintenance has taken longer than anticipated. This maintenance impacts full site service.
Our next update will be within 15 minutes.
What does this mean?
During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
Components affected
Panopto Recording / Uploading Panopto Processing / Encoding Panopto Integrations Panopto Website Panopto Video playback Panopto SearchLatest Updates ( sorted recent to last )
almost 2 years ago - at 08/09/2023 02:30PM
Incident Details: We are investigating a site outage on the Panopto AU Cloud.
We’re sorry for this interruption. A scheduled database maintenance has taken longer than anticipated. This maintenance impacts full site service.
Our next update will be within 15 minutes.
What does this mean?
During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.
almost 2 years ago - at 08/09/2023 02:47PM
The Panopto AU Cloud is continuing to experience a major site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
Our next update will be within 15 minutes.
almost 2 years ago - at 08/09/2023 03:03PM
The Panopto AU Cloud is continuing to experience a major site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
Our next update will be within 15 minutes.
almost 2 years ago - at 08/09/2023 03:20PM
The Panopto AU Cloud is continuing to experience a major site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
Our next update will be within 15 minutes.
almost 2 years ago - at 08/09/2023 03:34PM
The Panopto AU Cloud is continuing to experience a major site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
Our next update will be within 15 minutes.
almost 2 years ago - at 08/09/2023 03:50PM
The Panopto AU Cloud is continuing to experience a major site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
Our next update will be within 30 minutes.
almost 2 years ago - at 08/09/2023 03:56PM
The Panopto AU Cloud is now available for all users.
The source of the outage has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved.
Our next update will be within 60 minutes.
almost 2 years ago - at 08/09/2023 04:22PM
[Monitoring] The Panopto AU Cloud is now available for all users.
The source of the outage has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue remains resolved.
Our next update will be within 30 minutes.
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