Outage in Panopto
Panopto Knowledge Insight Notification - 2026-04-16
Resolved Minor
April 16, 2026 - Started 14 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Panopto experienced increased error rates in Knowledge Insights across all cloud regions, causing knowledge insight widgets to display "Query failed" messages. The incident affected the website functionality and lasted 1.5 hours. The engineering team investigated the issue with urgent priority, though the resolution details are not included in the provided updates.
We are experiencing increased error rates in Knowledge Insights across all cloud regions
Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 30 minutes.
What does this mean?
Knowledge insights widgets show “Query failed”
Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 30 minutes.
What does this mean?
Knowledge insights widgets show “Query failed”
Components affected
Panopto WebsiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
14 days ago - at 04/16/2026 09:48AM
We are experiencing increased error rates in Knowledge Insights across all cloud regions
Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 30 minutes.
What does this mean?
Knowledge insights widgets show “Query failed”
14 days ago - at 04/16/2026 10:17AM
We are continuing to experience increased error rates in Knowledge Insights across all cloud regions
Our engineering team is actively investigating this issue with urgent priority. Please bear with us while we continue to investigate the cause.
Our next update will be within 30 minutes.
14 days ago - at 04/16/2026 10:48AM
We are continuing to experience increased error rates in Knowledge Insights across all cloud regions
Our engineering team is actively investigating this issue with urgent priority. Please bear with us while we continue to investigate the cause.
Our next update will be within 30 minutes.
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