Outage in Pantheon

Dashboard Degraded Service

Resolved Major
April 08, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We're currently investigating an issue affecting the loading of workspace dashboards. Individual site dashboards remain accessible, and there is no impact to live site availability. If you're experiencing an urgent issue, please contact support at helpdesk@pantheon.io
Components affected
Pantheon Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/08/2025 07:29PM

This incident has been resolved. The Pantheon dashboard experienced a partial outage between 17:46 and 18:37 UTC. Service has fully recovered and dashboards are now functioning normally.

MONITORING about 1 month ago - at 04/08/2025 06:42PM

A fix has been implemented, and workspace dashboards are now accessible. We are currently monitoring to ensure full resolution. Please contact support if you continue to experience any issues.

INVESTIGATING about 1 month ago - at 04/08/2025 06:21PM

We're currently investigating an issue affecting the loading of workspace dashboards. Individual site dashboards remain accessible, and there is no impact to live site availability. If you're experiencing an urgent issue, please contact support at helpdesk@pantheon.io

Latest Pantheon outages

Intermittent Downtime for Front-End Sites - 15 days ago
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Degraded Workflows - 24 days ago
Intermittent database access issues on non-live environments - 25 days ago
Intermittent 504s for non-live environments - about 1 month ago

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