Outage in Pantheon

Degraded Dashboard Service

Resolved Minor

September 10, 2025 - Started 5 months ago - Lasted 43 minutes
Official incident page

Incident Report

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident. Our engineering team is actively working to identify the root cause and implement a resolution. If you require immediate assistance, please contact us via email: helpdesk@pantheon.io We will provide the next update as soon as more information becomes available. Thank you for your patience and understanding.

Components affected

Pantheon Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/11/2025 12:40AM

This incident has been resolved.

MONITORING 5 months ago - at 09/11/2025 12:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 09/11/2025 12:00AM

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident.

Our engineering team is actively working to identify the root cause and implement a resolution.
If you require immediate assistance, please contact us via email: helpdesk@pantheon.io

We will provide the next update as soon as more information becomes available.
Thank you for your patience and understanding.

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