Outage in Pantheon

Degraded Dashboard Service

Resolved Minor
September 11, 2025 - Started 2 days ago - Lasted 43 minutes
Official incident page

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Outage Details

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident. Our engineering team is actively working to identify the root cause and implement a resolution. If you require immediate assistance, please contact us via email: helpdesk@pantheon.io We will provide the next update as soon as more information becomes available. Thank you for your patience and understanding.
Components affected
Pantheon Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/11/2025 12:40AM

This incident has been resolved.

MONITORING 2 days ago - at 09/11/2025 12:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 09/11/2025 12:00AM

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident.

Our engineering team is actively working to identify the root cause and implement a resolution.
If you require immediate assistance, please contact us via email: helpdesk@pantheon.io

We will provide the next update as soon as more information becomes available.
Thank you for your patience and understanding.

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