Pantheon experienced degraded performance and failures in platform workflows including code deploys, backups, multidev environment creation, and scheduled tasks for 13.7 hours. The incident affected users' ability to push code, create environments, and run development workflows, though site uptime remained unaffected. Engineers identified and implemented a fix, resolving the issue after monitoring confirmed the platform workflows were operating normally.
This incident has been resolved.
A fix has been implemented, and we are actively monitoring the results.
We sincerely apologize for any disruption this may have caused to your workflow and appreciate your continued patience as we finalize recovery.
We are continuing to work on a fix for the degraded Dashboard and Workflows performance. Our engineers are actively working on a fix, and we'll provide regular updates on this page.
We are continuing to work on a fix for this issue and making progress. We'll post another update in 2 hours, or sooner if significant progress is made.
We are continuing to work on a fix for this issue.
The issue has been identified, and we are currently working on a fix.
We are still actively investigating the issue. While we do not have additional information to share at this time, the investigation remains ongoing. We will continue to provide updates as soon as more information becomes available.
We are actively investigating the issue and will continue to provide updates as more information becomes available.
If you have any questions or concerns, please reach out to our Customer Support team via chat or email through the Pantheon Helpdesk.
We are continuing to investigate this issue.
We are currently investigating degraded performance or failures in certain platform workflows, such as deploys, backups, or multidev environment creation. This may affect your ability to push code, create environments, or run scheduled tasks at this time. Sites without ongoing workflows are not affected. This does not affect site uptime.
Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.
We recommend pausing the use of code deploys, multidev environment creation, clone workflows, and triggering manual backups until the issue is resolved.
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