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Outage in Pantheon

Degraded platform workflows

Resolved Minor
March 08, 2026 - Started 4 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

Pantheon experienced degraded performance and failures in platform workflows including code deploys, backups, multidev environment creation, and scheduled tasks for 13.7 hours. The incident affected users' ability to push code, create environments, and run development workflows, though site uptime remained unaffected. Engineers identified and implemented a fix, resolving the issue after monitoring confirmed the platform workflows were operating normally.

We are currently investigating degraded performance or failures in certain platform workflows, such as deploys, backups, or multidev environment creation. This may affect your ability to push code, create environments, or run scheduled tasks at this time. Sites without ongoing workflows are not affected. This does not affect site uptime. Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page. We recommend pausing the use of code deploys, multidev environment creation, clone workflows, and triggering manual backups until the issue is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/09/2026 02:11PM

This incident has been resolved.

MONITORING 3 days ago - at 03/09/2026 01:28PM

A fix has been implemented, and we are actively monitoring the results.

We sincerely apologize for any disruption this may have caused to your workflow and appreciate your continued patience as we finalize recovery.

IDENTIFIED 3 days ago - at 03/09/2026 01:20PM

We are continuing to work on a fix for the degraded Dashboard and Workflows performance. Our engineers are actively working on a fix, and we'll provide regular updates on this page.

IDENTIFIED 3 days ago - at 03/09/2026 10:11AM

We are continuing to work on a fix for this issue and making progress. We'll post another update in 2 hours, or sooner if significant progress is made.

IDENTIFIED 4 days ago - at 03/09/2026 07:31AM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 days ago - at 03/09/2026 05:35AM

The issue has been identified, and we are currently working on a fix.

INVESTIGATING 4 days ago - at 03/09/2026 02:36AM

We are still actively investigating the issue. While we do not have additional information to share at this time, the investigation remains ongoing. We will continue to provide updates as soon as more information becomes available.

INVESTIGATING 4 days ago - at 03/09/2026 01:40AM

We are actively investigating the issue and will continue to provide updates as more information becomes available.

If you have any questions or concerns, please reach out to our Customer Support team via chat or email through the Pantheon Helpdesk.

INVESTIGATING 4 days ago - at 03/09/2026 12:36AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 03/09/2026 12:30AM

We are currently investigating degraded performance or failures in certain platform workflows, such as deploys, backups, or multidev environment creation. This may affect your ability to push code, create environments, or run scheduled tasks at this time. Sites without ongoing workflows are not affected. This does not affect site uptime.

Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.

We recommend pausing the use of code deploys, multidev environment creation, clone workflows, and triggering manual backups until the issue is resolved.

Latest Pantheon outages

Dashboard Performance Issues - about 1 month ago

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