Outage in Pantheon
Terminus Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Pantheon's Terminus CLI tool experienced a disruption lasting approximately one hour, during which Terminus workflows, commands, authentication, and API requests were failing or timing out. The Pantheon Dashboard and hosted sites remained fully operational throughout the incident. Engineering implemented a fix and confirmed resolution after a monitoring period.
We have identified an issue affecting only Terminus workflows and commands, including Terminus authentication and API requests. Some Terminus requests may fail or time out.
Our Engineering team is working to restore Terminus service. There is currently no confirmed workaround or estimated time to resolution.
The Pantheon Dashboard and sites remain unaffected.
If you need immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io for direct assistance.
Components affected
Pantheon Terminus OperationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 10/18/2026 05:03AM
This incident has been resolved.
MONITORING
28 days ago - at 10/18/2026 04:34AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
28 days ago - at 10/18/2026 04:04AM
We have identified an issue affecting only Terminus workflows and commands, including Terminus authentication and API requests. Some Terminus requests may fail or time out.
Our Engineering team is working to restore Terminus service. There is currently no confirmed workaround or estimated time to resolution.
The Pantheon Dashboard and sites remain unaffected.
If you need immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io for direct assistance.
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