Outage in Pantheon
Environment Creation and Multidev Failures
Resolved MinorIncident Report
Summary AI Generated
Pantheon experienced a ~4-hour outage affecting environment creation across Spinup and Workflow Operations. Users were unable to create new Drupal or WordPress sites, test environments, or Multidev environments via the Dashboard or Terminus, with some environments appearing in the list but returning errors when accessed. A fix was deployed and confirmed resolved by 1:08 PM PT on October 22, 2026.
We are investigating an issue affecting environment creation.
Customers may be unable to create new Drupal or WordPress sites, test environments, or Multidev environments through the Dashboard or Terminus.
In some cases, an environment may appear in the environment list but return an error when accessed.
Engineering is investigating the underlying provisioning issue.
We will provide another update as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 10/22/2026 08:08PM
The environment creation issue has been resolved. Creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus has returned to normal. Monitoring is complete, and environment creation is operating as expected.
MONITORING
24 days ago - at 10/22/2026 05:25PM
A fix has been implemented for the environment creation issue, and we are monitoring the results.
Customers should see creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus return to normal.
We are continuing to verify successful environment creation and will provide another update once monitoring is complete.
INVESTIGATING
24 days ago - at 10/22/2026 04:19PM
We are investigating an issue affecting environment creation.
Customers may be unable to create new Drupal or WordPress sites, test environments, or Multidev environments through the Dashboard or Terminus.
In some cases, an environment may appear in the environment list but return an error when accessed.
Engineering is investigating the underlying provisioning issue.
We will provide another update as more information becomes available.
Latest Pantheon outages
Next.js site creation unavailable - 2 days ago
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PHP Vulnerabilities CVE-2026-109618 and CVE-2026-109619 - 25 days ago
Terminus Service Disruption - 28 days ago
Drupal core critical security update (CVE-2026-108097) - about 1 month ago
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