Outage in Pantheon
Intermittent access issues affecting Pantheon Dashboard and Workflow
Resolved MinorIncident Report
Summary AI Generated
Pantheon experienced intermittent access issues affecting the Dashboard, Workflow Operations, and Terminus Operations for 1.8 hours. Users encountered 502 responses, degraded performance, and failed commands when trying to access these services. The team implemented a fix and monitored the results before confirming full resolution of the incident.
We are investigating an issue affecting access to the Pantheon Dashboard, Workflow, and/or the Platform API. Customers may experience errors such as [502 responses, degraded performance, or failed commands].
Our team is reviewing logs and metrics to determine the cause and implement a resolution. We’ll share additional updates here as the situation evolves.
We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.
If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 03/28/2026 02:30PM
This incident has been resolved.
MONITORING
24 days ago - at 03/28/2026 01:59PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
24 days ago - at 03/28/2026 01:34PM
We are continuing to investigate the issue.
We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.
If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.
INVESTIGATING
24 days ago - at 03/28/2026 12:41PM
We are investigating an issue affecting access to the Pantheon Dashboard, Workflow, and/or the Platform API. Customers may experience errors such as [502 responses, degraded performance, or failed commands].
Our team is reviewing logs and metrics to determine the cause and implement a resolution. We’ll share additional updates here as the situation evolves.
We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.
If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support.
Latest Pantheon outages
Immediate Freeze on Live Deployments - 3 days ago
Degraded Redis Endpoint Response - 6 days ago
Intermittent access issues affecting Pantheon Dashboard - 22 days ago
Degraded Dashboard and Terminus Performance - 26 days ago
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