Outage in Panther Labs

CloudTrail Classification Issues

Resolved Minor
May 13, 2025 - Started 24 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Panther has identified an issue with the AWS.CloudTrail schema that is causing a small percentage of CloudTrail logs to raise classification errors and fail to ingest into Panther. We have identified the root cause of the issue and are in the process of deploying a fix. We will update this incident as our remediation process continues.
Components affected
Panther Labs Data Ingestion
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/13/2025 10:59PM

We have reverted the changes to the AWS.CloudTrail schema that were causing classification errors. At this time, you should not see any additional errors related to this issue.

If you’d like to view the classification errors in your Panther Console, in Search, select the Monitor database and Classification Failures table. If you are interested in re-ingesting the logs that failed to ingest, please reach out to the Panther support team.

IDENTIFIED 24 days ago - at 05/13/2025 08:55PM

Panther has identified an issue with the AWS.CloudTrail schema that is causing a small percentage of CloudTrail logs to raise classification errors and fail to ingest into Panther. We have identified the root cause of the issue and are in the process of deploying a fix.

We will update this incident as our remediation process continues.

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