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Papertrail Outage History

Every past Papertrail outage tracked by IsDown, with detection times, duration, and resolution details.

There were 105 Papertrail outages since January 2020. The 12 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor November 18, 2025

November 2025: Delayed log ingestion

Detected Nov 18, 2025 8:59 AM EST · Resolved Nov 18, 2025 1:37 PM EST · Duration about 5 hours

Minor November 5, 2025

November 2025: Delayed log ingestion

Detected Nov 5, 2025 2:32 PM EST · Resolved Nov 5, 2025 6:57 PM EST · Duration about 4 hours

Minor November 3, 2025

November 2025: Delayed log ingestion

Detected Nov 3, 2025 8:48 AM EST · Resolved Nov 4, 2025 2:10 PM EST · Duration 1 day

Minor October 31, 2025

October 2025: Delayed log ingestion

Detected Oct 31, 2025 11:15 AM EDT · Resolved Oct 31, 2025 2:52 PM EDT · Duration about 4 hours

Minor October 30, 2025

October 2025: Delayed log ingestion

Detected Oct 30, 2025 10:48 PM EDT · Resolved Oct 30, 2025 11:27 PM EDT · Duration 39 minutes

Minor October 20, 2025

October 2025: Alerts delayed

Detected Oct 20, 2025 12:02 PM EDT · Resolved Oct 20, 2025 2:38 PM EDT · Duration about 3 hours

Minor October 20, 2025

October 2025: Alerts delayed

Detected Oct 20, 2025 5:34 AM EDT · Resolved Oct 20, 2025 7:02 AM EDT · Duration about 1 hour

Minor August 21, 2025

August 2025: Delayed logs and search alerts

Detected Aug 21, 2025 1:56 PM EDT · Resolved Aug 21, 2025 4:11 PM EDT · Duration about 2 hours

Major July 9, 2025

July 2025: Some logs delivered from the Heroku AddOn may not arrive.

Detected Jul 9, 2025 7:31 PM EDT · Resolved Jul 9, 2025 7:55 PM EDT · Duration 24 minutes

Minor July 7, 2025

July 2025: Delayed log ingestion and alerts

Detected Jul 7, 2025 4:36 AM EDT · Resolved Jul 7, 2025 6:54 AM EDT · Duration about 2 hours