Outage in Paragon

Elevated errors in Jira Search Actions and Triggers

Resolved Minor
September 03, 2025 - Started 18 days ago - Lasted 1 day
Official incident page

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Outage Details

We have identified an issue with Jira Search Actions and Triggers resulting in elevated error rates in ActionKit and Workflows using the following Actions or Triggers: - Actions: Search Issues by JQL, Search Issues - Triggers: Issue Created, Issue Updated, Comment Created These Actions or Triggers may fail with the following error: "The requested API has been removed." The issue is related to a dependency on deprecated API endpoints. We have a fix in progress and will provide an update once released.
Components affected
Paragon Workflows
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 09/05/2025 04:14AM

The update to the Jira integration has been released, and functionality for all affected Actions and Triggers has been restored.

IDENTIFIED 18 days ago - at 09/03/2025 06:20PM

We have identified an issue with Jira Search Actions and Triggers resulting in elevated error rates in ActionKit and Workflows using the following Actions or Triggers:
- Actions: Search Issues by JQL, Search Issues
- Triggers: Issue Created, Issue Updated, Comment Created

These Actions or Triggers may fail with the following error: "The requested API has been removed."

The issue is related to a dependency on deprecated API endpoints. We have a fix in progress and will provide an update once released.

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