Outage in Paragon

Elevated errors in Jira Search Actions and Triggers

Resolved Minor
September 03, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

We have identified an issue with Jira Search Actions and Triggers resulting in elevated error rates in ActionKit and Workflows using the following Actions or Triggers: - Actions: Search Issues by JQL, Search Issues - Triggers: Issue Created, Issue Updated, Comment Created These Actions or Triggers may fail with the following error: "The requested API has been removed." The issue is related to a dependency on deprecated API endpoints. We have a fix in progress and will provide an update once released.
Components affected
Paragon Workflows

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/05/2025 04:14AM

The update to the Jira integration has been released, and functionality for all affected Actions and Triggers has been restored.

IDENTIFIED about 2 months ago - at 09/03/2025 06:20PM

We have identified an issue with Jira Search Actions and Triggers resulting in elevated error rates in ActionKit and Workflows using the following Actions or Triggers:
- Actions: Search Issues by JQL, Search Issues
- Triggers: Issue Created, Issue Updated, Comment Created

These Actions or Triggers may fail with the following error: "The requested API has been removed."

The issue is related to a dependency on deprecated API endpoints. We have a fix in progress and will provide an update once released.

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