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Outage in Parchment Inc

Unable to order

Resolved Minor
October 26, 2026 - Started 20 days ago - Lasted 1 day
Official incident page

Incident Report

We're currently looking an issue where some students are not able to place orders. We'll provide updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 10/27/2026 03:09PM

This issue has been resolved.

MONITORING 20 days ago - at 10/26/2026 08:25PM

We've implemented a fix and are currently monitoring results.

IDENTIFIED 20 days ago - at 10/26/2026 04:53PM

We've identified the issue with students receiving a "Not Orderable" message.

INVESTIGATING 20 days ago - at 10/26/2026 02:45PM

We're currently looking an issue where some students are not able to place orders. We'll provide updates as they become available.

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