Outage in Parchment

Order processing times

Resolved Minor
July 21, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

Please allow extra time for the application to process your institution's transcript orders. While you may notice a delay, the application is operational and processing requests. Orders will clear out of the processing queues throughout the day.
Components affected
Parchment Award - Transcript Services

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/22/2025 07:43PM

This incident has been resolved.

MONITORING 3 months ago - at 07/21/2025 06:50PM

Please allow extra time for the application to process your institution's transcript orders. While you may notice a delay, the application is operational and processing requests. Orders will clear out of the processing queues throughout the day.

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