Check if Parchment is down, official outages, user-reported issues, and outages map.
Parchment is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Parchment status data.
IsDown has tracked 65 incidents since started monitoring Parchment status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 23, 2025
12:27 PM MST
|
Major
We are investigating an issue with the parchment.com website where some users receive an "Error e...
|
3 days |
Sep 22, 2025
06:02 AM MST
|
Minor
We are investigating an issue with the NeedMyTranscript service that is preventing order placemen...
|
about 3 hours |
Sep 09, 2025
10:38 AM MST
|
Major
We are aware of a temporary issue with Parchment.com and are working to resolve it as quickly as ...
|
13 days |
Sep 09, 2025
06:45 AM MST
|
Minor
We have identified and are implementing a fix for our SFTP services at sftp.aws.parchment.com to ...
|
about 6 hours |
Aug 25, 2025
07:48 AM MST
|
Major
We are investigating an outage where the Recruit/Analyze service returns "Application error: a cl...
|
about 22 hours |
Aug 19, 2025
09:06 AM MST
|
Major
We are currently investigating an issue with logins to the Parchment Recruit platform on recruit....
|
37 minutes |
Jul 23, 2025
12:49 PM MST
|
Minor
Due to processing issues on the SPEEDE server transcripts and acknowledgements may be delayed. We...
|
Ongoing |
Jul 21, 2025
11:50 AM MST
|
Minor
Please allow extra time for the application to process your institution's transcript orders. Whil...
|
1 day |
Jul 09, 2025
09:55 AM MST
|
Minor
We have been notified that a portion of callers are unable to proceed through our contact center ...
|
2 days |
Wyatt - When I try to order my transcript, it keeps saying an error has occurred.
Hannah - Cannot complete transaction.
Kyleigh - Super slow, not working, can barely make it to payment screen and when I do there's an error processing payment.
Dee - Unable to "authenticate" login. Multiple networks and devices used.
Kim - Having issues logging, when logging in successfully and new window pops is blank [message states to many redirects, page failed to load].
Component | Status |
---|---|
Consumer | OK |
Parchment Award - Transcript Services | OK |
Parchment Award - Diploma, Certificate, Badge, CLR | OK |
Parchment Analyze/Recruit | OK |
Course and Credit Solutions (Quottly) - Web Application | OK |
Course and Credit Solutions (Quottly) - Integration | OK |
Integrations | OK |
Supporting Services | OK |
Digital credential management service that facilitates the ordering, payment, and delivery of academic records and transcripts electronically or in print.
Monitoring Parchment since March 2025
Tracking 20 Parchment services and regions
33 incidents in 2025
Parchment isn't down. You can check Parchment status and incident details on the top of the page. IsDown continuously monitors Parchment official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Parchment is currently operational. You can check Parchment status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Parchment might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Parchment official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Parchment last outage was on September 26, 2025 with the title "Canadian Postal Strike"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Parchment and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Parchment is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Parchment's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Parchment's official status page IsDown offers way more control and visibility over what's going on.
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