Outage in ParishSOFT
Users Experiencing 503 Error Message: Site Unavailable
Resolved MinorIncident Report
We are currently investigating this issue. You may receive an Error Message upon login stating the following:
Error 503: Site Unavailable
or
Server Error in '/' Application.
-------------------------------
It was not possible to connect to the redis server(s). To create a disconnected multiplexer, disable AbortOnConnectFail. ConnectTimeout
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 10/26/2022 08:31PM
This incident has been resolved.
MONITORING
over 3 years ago - at 09/16/2022 08:30PM
ParishSOFT IT have implemented a potential fix and are monitoring for future occurrences.
INVESTIGATING
over 3 years ago - at 09/12/2022 09:06PM
Users when logging into ParishSOFT Family Suite or Accounting products might be barred from entry resulting in a 'Reddis' or 503 error. Development is currently researching a fix for this issue. Users may find some success re-accessing the system by fully closing their browser and attempting to access their respective sites through a fresh incognito window.
INVESTIGATING
over 3 years ago - at 09/12/2022 06:47PM
We are currently investigating this issue. You may receive an Error Message upon login stating the following:
Error 503: Site Unavailable
or
Server Error in '/' Application.
-------------------------------
It was not possible to connect to the redis server(s). To create a disconnected multiplexer, disable AbortOnConnectFail. ConnectTimeout
Latest ParishSOFT outages
Emergency PSFS Reporting Maintenance - over 3 years ago
PSACC and PSFS Reddis Outage - over 3 years ago
PSFS/PSACC partial webserver failure. - almost 4 years ago
Ann Arbor ParishSOFT Support Office Intermittent Power Outages (Storms) - almost 4 years ago
Unable to Login to ParishSOFT Family Suite Projects - about 4 years ago
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