Outage in ParishSOFT

PSACC and PSFS Reddis Outage

Resolved Major
August 25, 2022 - Started over 3 years ago - Lasted 7 days
Official incident page

Incident Report

When attempting to login to ParishSOFT Family Suite and Accounting Projects users may experience a Reddis Cache outage notification.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 09/01/2022 04:34PM

This incident has been resolved.

MONITORING over 3 years ago - at 08/29/2022 01:02PM

Updates have been made to production in an attempt to prevent future occurrences while additional research is performed in partnership with Microsoft.

MONITORING over 3 years ago - at 08/25/2022 03:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 08/25/2022 01:09PM

When attempting to login to ParishSOFT Family Suite and Accounting Projects users may experience a Reddis Cache outage notification.

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