Outage in Parsec

Degraded service

Resolved Minor
January 25, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Parsec is operational but we are seeing higher than usual error levels. We are monitoring the situation and will post updates when we have more information.
Components affected
Parsec API Parsec Signaling Service
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/25/2023 11:19PM

We have confirmed that services are back to normal.

MONITORING almost 2 years ago - at 01/25/2023 10:58PM

Parsec services are now very close to normal operational status. We're continuing to monitor and will update again once we're back to normal operational levels.

INVESTIGATING almost 2 years ago - at 01/25/2023 09:56PM

We continue to experience degraded performance and are continuing to work to isolate the issue with our cloud provider.

INVESTIGATING almost 2 years ago - at 01/25/2023 08:14PM

We are experiencing degraded performance with our cloud provider, resulting in API slowness and timeouts.

INVESTIGATING almost 2 years ago - at 01/25/2023 07:35PM

Parsec is operational but we are seeing higher than usual error levels. We are monitoring the situation and will post updates when we have more information.

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