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Outage in Parsec

AWS Service Degradation Affecting Parsec

Resolved Minor
October 20, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing degraded service availability due to the previous reported ongoing AWS outage. Users may see intermittent connection errors. These errors should be resolved by retrying the request.

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Latest Updates ( sorted recent to last )
5 months ago - at 10/20/2025 08:45PM

Failover mitigations were successful. Connection services are now restored with other services gradually recovering. We will continue to monitor service health and update accordingly.

5 months ago - at 10/20/2025 08:32PM

While service improves, we're still noticing significant AWS degradations impacting availability. With AWS IAM global services now restored, we're implementing planned failover mitigations to resolve connectivity issues. We'll continue to monitor and update accordingly.

5 months ago - at 10/20/2025 07:00PM

We are continuing to experience degraded service availability and are our engineering team is actively monitoring the situation and working to mitigate customer impact. Further, we've confirmed that an AWS internal Lambda system has experienced ongoing errors, negatively impacting other systems. We've been informed that recovery is ongoing and we will report more updates as they're received.

5 months ago - at 10/20/2025 03:44PM

We are currently experiencing degraded service availability due to the previous reported ongoing AWS outage. Users may see intermittent connection errors. These errors should be resolved by retrying the request.

source IsDown Possible Outage Indicated by User Reports Reports started 19 minutes before official outage was reported

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