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Outage in Parsec

Cloud Save service calls are timing out

Resolved Major
July 06, 2026 - Started 11 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Parsec's Cloud Save service experienced a major outage lasting approximately 2.6 hours, during which read and write functionality timed out due to a failure in the underlying persistence layer. Cloud Code users relying on Cloud Save modules were also impacted as a downstream effect. Services were restored and monitored until fully recovered.

We are currently investigating an issue with Cloud Save that is impacting read and write functionality. This will also impact down stream users of Cloud Code where they are using Cloud Save in their modules. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.

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Latest Updates ( sorted recent to last )
11 days ago - at 07/06/2026 08:35PM

Services are returning. We continue to monitor the service while services comes back online.

11 days ago - at 07/06/2026 08:24PM

Our team is investigating an issue with the underlying persistence layer for Cloud Save. We will provide more information shortly.

11 days ago - at 07/06/2026 06:57PM

We are currently investigating an issue with Cloud Save that is impacting read and write functionality. This will also impact down stream users of Cloud Code where they are using Cloud Save in their modules. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.

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