Outage in Parsec
[Leaderboards] Scheduled Resets
Resolved MinorIncident Report
Summary AI Generated
Parsec's UGS Leaderboards service experienced a failure in scheduled resets between 09:52 and 11:38 UTC on July 14, 2026, preventing any leaderboard resets from executing successfully during that window. A fix was deployed to resolve the issue, but affected customers — particularly those with longer reset intervals — were required to manually trigger resets via the Unity dashboard.
We are currently investigating an issue relating to scheduled resets of UGS Leaderboards. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
4 days ago - at 07/14/2026 02:17PM
**Update**
A fix has been deployed to resolve the Scheduled Leaderboards Reset issue identified earlier today.
**Impact**
Leaderboards scheduled resets were unable to execute successfully between 09:52 - 11:38 UTC today 14th July 2026. Any leaderboard resets scheduled to occur during the affected window would not have executed successfully.
**Recommendation**
Customers, particularly those with longer leaderboard duration resets scheduled to occur during this time must manually reset the leaderboard in the Unity dashboard.
**Status**
We are continuing to monitor the service and will update accordingly.
Apologies for the inconvenience
4 days ago - at 07/14/2026 10:34AM
We are currently investigating an issue relating to scheduled resets of UGS Leaderboards. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.
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