Parsec Outage History

Parsec's Mac Builders service became unresponsive for 12 minutes, causing a major service disruption. The monitoring system detected the outage and the team investigated the issue. The service was restored after 12 minutes of downtime.

A minor incident affected a small subset of Parsec Matchmaker users who were using cloud code to handle allocations. The engineering team investigated and resolved the issue within 40 minutes.

Unity Player Authentication experienced a sign-in callback issue where users were not returned to the application after browser authentication, primarily affecting new sign-ins while previously authenticated users could still access accounts through cached sessions. The incident lasted 22 hours and was resolved after engineering teams conducted successful local testing for both existing and new user logins.