Outage in Particle

North American Cellular outage

Resolved Major
September 04, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Particle is investigating an outage affecting cellular devices in North America.
Components affected
Particle E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Particle Cellular Connectivity Particle B Series B523 SoM or Tracker T523 SoM
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/04/2024 01:53PM

Device connectivity remains stable and no further issues have been observed.

MONITORING about 1 year ago - at 09/04/2024 11:03AM

Particle has observed a significant level of recovery of connected devices, and will continue to monitor the situation.

IDENTIFIED about 1 year ago - at 09/04/2024 10:45AM

Particle received confirmation of an outage from our cellular partners. The issue is receiving the highest levels of attention and we will continue to update as more information becomes available.

INVESTIGATING about 1 year ago - at 09/04/2024 10:11AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/04/2024 09:54AM

Particle is investigating an outage affecting cellular devices in North America.

Latest Particle outages

EtherSIM outage - 29 days ago
Particle console errors - about 1 month ago
Console events not showing - about 2 months ago
Degraded Performance in SIM Management - 2 months ago
Canada Rogers incident - 3 months ago

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