Outage in Particle

Canada Rogers incident

Resolved Major
June 23, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Particle is investigating reports of devices going offline in Canada. More information to follow.
Components affected
Particle Cellular Connectivity

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/23/2025 11:06PM

Fleet connectivity levels have returned to values consistent with those before the incident. The issue appears to be resolved at this time.

MONITORING 4 months ago - at 06/23/2025 09:39PM

We’re seeing positive signs of recovery across the fleet. We'll continue to monitor closely over the next few hours until full restoration is achieved.

IDENTIFIED 4 months ago - at 06/23/2025 09:07PM

All signs point to an issue isolated to the Rogers network, with devices capable of connecting to other carriers unaffected. The Particle infrastructure is operating as expected.

INVESTIGATING 4 months ago - at 06/23/2025 08:44PM

Particle is investigating reports of devices going offline in Canada. More information to follow.

Latest Particle outages

EtherSIM connectivity - 24 days ago
Cellular outage in US - about 1 month ago

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