Outage in Particle

Canada Rogers incident

Resolved Major
June 23, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Particle is investigating reports of devices going offline in Canada. More information to follow.
Components affected
Particle Cellular Connectivity
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 06/23/2025 11:06PM

Fleet connectivity levels have returned to values consistent with those before the incident. The issue appears to be resolved at this time.

MONITORING 8 days ago - at 06/23/2025 09:39PM

We’re seeing positive signs of recovery across the fleet. We'll continue to monitor closely over the next few hours until full restoration is achieved.

IDENTIFIED 8 days ago - at 06/23/2025 09:07PM

All signs point to an issue isolated to the Rogers network, with devices capable of connecting to other carriers unaffected. The Particle infrastructure is operating as expected.

INVESTIGATING 8 days ago - at 06/23/2025 08:44PM

Particle is investigating reports of devices going offline in Canada. More information to follow.

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