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Outage in PassFort

Slow Performance in EU

Resolved Minor
April 21, 2026 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Incident Report

We’re aware of an issue causing slow performance on the Maxsight EU platform, such as delays in loading pages or profiles staying in the "automating" status longer than expected. Our team is actively working to resolve this and restore full functionality as quickly as possible. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/21/2026 04:13PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 04/21/2026 03:46PM

The issue has been identified and a fix is being implemented. We are started seeing improvements in the system.

IDENTIFIED about 1 month ago - at 04/21/2026 01:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/21/2026 01:42PM

Our engineers are continuing to investigate the issue.

INVESTIGATING about 1 month ago - at 04/21/2026 01:10PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/21/2026 12:39PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/21/2026 11:44AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/21/2026 11:11AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/21/2026 10:27AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/21/2026 09:41AM

We’re aware of an issue causing slow performance on the Maxsight EU platform, such as delays in loading pages or profiles staying in the "automating" status longer than expected.

Our team is actively working to resolve this and restore full functionality as quickly as possible.

Thank you for your patience.

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