Outage in PassFort
Degraded Performance - Search & Entity Management (Indexing Delay)
Resolved MinorIncident Report
Summary AI Generated
PassFort experienced a 3.2-hour incident where delays in the indexing process prevented newly created profiles from appearing in search results and the Entity Management view on the EU environment. Users were unable to find recently created profiles through search functionality and could not see new records in the Entity Management section. The engineering team implemented a fix and monitored the results before fully resolving the incident.
We are currently investigating an issue affecting the search service, where delays in the indexing process are preventing newly created profiles from appearing in search results and the Entity Management view.
Users may experience:
- Newly created profiles not visible in search
- Records not appearing in the Entity Management section
- Delays in profile availability across environments
Our engineering team is actively investigating the root cause. We will provide further updates as more information becomes available.
Components affected
PassFort 🇪🇺 EU - eu.maxsight.comTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/21/2026 02:16PM
This incident has been resolved.
MONITORING
4 days ago - at 05/21/2026 12:50PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 05/21/2026 11:06AM
We are currently investigating an issue affecting the search service, where delays in the indexing process are preventing newly created profiles from appearing in search results and the Entity Management view.
Users may experience:
- Newly created profiles not visible in search
- Records not appearing in the Entity Management section
- Delays in profile availability across environments
Our engineering team is actively investigating the root cause. We will provide further updates as more information becomes available.
Latest PassFort outages
Temporary Disruption to Email Delivery - 13 days ago
Slow Performance in EU - about 1 month ago
Maxsight intermittent service disruption - about 1 month ago
EU - Automation Delays - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
