Outage in Paubox System

Paubox Marketing Dashboard Errors

Resolved Minor
July 05, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

Need to monitor Paubox System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Paubox System, and never miss an outage again.
Start Free Trial

Outage Details

Paubox engineering team has identified an misconfiguration on the Paubox Marketing backend and are working to resolve.
Components affected
Paubox System Paubox Marketing
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/06/2023 04:47PM

This incident has been resolved.

MONITORING almost 2 years ago - at 07/05/2023 07:26PM

The hotfix has been deployed, Paubox engineering confirms it's working as expected. The team will continue to monitor for the next few hours.

IDENTIFIED almost 2 years ago - at 07/05/2023 05:49PM

The engineering team has confirmed that the issue is limited only to the Paubox Marketing API endpoints as documented at https://docs.paubox.com. Paubox Dashboard users are not affected by this problem. If you are attempting to access the dashboard and are having difficulty, you should log out, clear cache, and retry. A hotfix for the Paubox Marketing API is currently being tested.

IDENTIFIED almost 2 years ago - at 07/05/2023 04:08PM

Paubox engineering team has identified an misconfiguration on the Paubox Marketing backend and are working to resolve.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook