Outage in Paubox System

Some Email API customers reporting HTTP response timeouts

Resolved Minor
September 29, 2025 - Started 17 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of HTTP response timeouts on Email API.
Components affected
Paubox System Paubox Email API
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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 09/29/2025 10:18PM

We have been unable to recreate timeout errors post update.

MONITORING 17 days ago - at 09/29/2025 09:24PM

We have implemented a fix and are monitoring the results.

IDENTIFIED 17 days ago - at 09/29/2025 08:25PM

We have identified the issue and are working on a fix.

INVESTIGATING 17 days ago - at 09/29/2025 07:37PM

We are investigating reports of HTTP response timeouts on Email API.

Latest Paubox System outages

Intermittent inbound mail delays - 29 days ago
Some customers reporting inbound mail deferrals - about 1 month ago
Inbound mail delays - about 1 month ago
Inbound mail delays - about 1 month ago
Delivery Delays - about 2 months ago

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