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Outage in Paubox System

Hosted/webmail customers reporting incorrect statuses

Resolved Minor
March 18, 2026 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

Customers using our hosted/webmail platform and smtp server solution have reported all their mail in logs is marked as queued. We are investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 03/18/2026 10:48PM

We observed status updates universally, but we discovered 2 customers still experiencing too many "queued" emails. Because the larger issue is resolved, we'll close this incident - but we are working on a fix and will communicate directly with the affected parties.

MONITORING 14 days ago - at 03/18/2026 08:23PM

A fix has been implemented and we are monitoring results.

IDENTIFIED 14 days ago - at 03/18/2026 07:49PM

We have identified the cause and are implementing a fix.

INVESTIGATING 14 days ago - at 03/18/2026 07:43PM

Customers using our hosted/webmail platform and smtp server solution have reported all their mail in logs is marked as queued. We are investigating.

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