Outage in Paubox System
Hosted/webmail customers reporting incorrect statuses
Resolved MinorIncident Report
Customers using our hosted/webmail platform and smtp server solution have reported all their mail in logs is marked as queued. We are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/18/2026 10:48PM
We observed status updates universally, but we discovered 2 customers still experiencing too many "queued" emails. Because the larger issue is resolved, we'll close this incident - but we are working on a fix and will communicate directly with the affected parties.
MONITORING
about 2 months ago - at 03/18/2026 08:23PM
A fix has been implemented and we are monitoring results.
IDENTIFIED
about 2 months ago - at 03/18/2026 07:49PM
We have identified the cause and are implementing a fix.
INVESTIGATING
about 2 months ago - at 03/18/2026 07:43PM
Customers using our hosted/webmail platform and smtp server solution have reported all their mail in logs is marked as queued. We are investigating.
Latest Paubox System outages
Inbound mail delays reported - about 1 month ago
Outbound email customers reporting delays - about 2 months ago
Users unable to authenticate MFA codes - 2 months ago
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