Outage in Paubox System
Some Inbound customers report blank Inbound quarantines
Resolved MinorIncident Report
We are investigating reports from some Inbound Security customers that their Inbound quarantines are blank despite mail being marked as quarantined in their mail logs.
Components affected
Paubox System Inbound SecurityTrusted by 1,000+ teams
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RESOLVED
6 days ago - at 07/22/2026 09:06PM
No defect was identified, no changes were shipped. Two reasons customers may have encountered this:
1) Paubox is shipping improvements almost daily - if something is suddenly unavailable, you may need to log out/back in to refresh your access
2) In order for the Inbound quarantine to display results, "all categories" or at least one category must be selected. If no categories are selected, the page will show no results.
INVESTIGATING
6 days ago - at 07/22/2026 08:08PM
We are investigating reports from some Inbound Security customers that their Inbound quarantines are blank despite mail being marked as quarantined in their mail logs.
Latest Paubox System outages
Quarantine release non functional for inbound security customers - about 1 month ago
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