Outage in Paubox System
Customers reporting issue with MFA codes
Resolved MinorIncident Report
We are investigating an issue where MFA codes are not being received.
Components affected
Paubox System Paubox Admin DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 10/21/2026 04:26PM
Roughly 133 codes got stuck in our internal queues - they have been released and the MFA service is now functioning as expected. The back end is being rewritten this quarter to ensure the issue cannot reoccur.
IDENTIFIED
25 days ago - at 10/21/2026 03:52PM
We have identified the issue and are working on a fix. Both TOTP (authenticator apps) and passkey options are functional as we pursue this.
INVESTIGATING
25 days ago - at 10/21/2026 03:36PM
We are investigating an issue where MFA codes are not being received.
Latest Paubox System outages
Dashboard data display issues affecting some Outbound and Marketing customers - about 2 months ago
Users cannot log in to the Paubox Admin App/Paubox Dashboard - 3 months ago
Some Inbound customers report blank Inbound quarantines - 4 months ago
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