Outage in Paubox System
Inbound customers report delay in quarantine logging
Resolved MinorIncident Report
Inbound email customers have reported a delay in their quarantine log propagation. Emails are marked quarantine in their mail log, but do not appear in quarantine until hours later. There is no mail flow or data loss issue, but we have identified a problem with timestamps and are working to correct it.
Components affected
Paubox System Inbound SecurityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/24/2026 02:17AM
This incident has been resolved.
MONITORING
2 months ago - at 02/23/2026 09:56PM
We have shipped a correction and are monitoring the results.
IDENTIFIED
2 months ago - at 02/23/2026 05:45PM
Inbound email customers have reported a delay in their quarantine log propagation. Emails are marked quarantine in their mail log, but do not appear in quarantine until hours later. There is no mail flow or data loss issue, but we have identified a problem with timestamps and are working to correct it.
Latest Paubox System outages
Inbound mail delays reported - about 1 month ago
Hosted/webmail customers reporting incorrect statuses - about 2 months ago
Outbound email customers reporting delays - about 2 months ago
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