Outage in pawaPay

Performance degradation affecting Tanzania Halotel services

Resolved Major
August 16, 2025 - Started 9 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 08/16/2025 08:36PM

This incident has been resolved.

MONITORING 9 days ago - at 08/16/2025 07:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 08/16/2025 05:42PM

This is a quick update to inform you that we are now experiencing degraded performance in our Halotel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

INVESTIGATING 9 days ago - at 08/16/2025 05:02PM

We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.

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