Outage in pawaPay

Performance degradation affecting DRC Vodacom services

Resolved Major
September 18, 2025 - Started 3 days ago - Lasted about 10 hours
Official incident page

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Outage Details

We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/19/2025 08:57AM

This incident has been resolved.

IDENTIFIED 3 days ago - at 09/19/2025 06:38AM

This is a quick update to inform you that we are still experiencing an outage in our Vodacom DRC payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

INVESTIGATING 3 days ago - at 09/19/2025 02:56AM

We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

MONITORING 3 days ago - at 09/19/2025 12:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 09/18/2025 11:27PM

We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

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