Outage in pawaPay

Performance degradation affecting Tanzania Yas services

Resolved Major
September 21, 2025 - Started about 11 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing degraded performance in our web deposits and an outage in payouts in the Tanzania Yas services. We are investigating the issue.
Components affected
pawaPay Yas :: Web Deposit pawaPay Yas :: Payout
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 09/21/2025 01:54PM

The incident has been resolved. We apologise for the inconvenience.

MONITORING about 8 hours ago - at 09/21/2025 12:14PM

We are seeing improvements in success rates and will continue monitoring the incident.

INVESTIGATING about 9 hours ago - at 09/21/2025 11:14AM

We are experiencing an outage of the Tanzania Yas services. We are investigating the issue.

MONITORING about 10 hours ago - at 09/21/2025 10:27AM

A fix has been deployed by Tanzania Yas. We are seeing improvements in success rates and will continue monitoring the incident.

INVESTIGATING about 11 hours ago - at 09/21/2025 09:40AM

We are experiencing degraded performance in our web deposits and an outage in payouts in the Tanzania Yas services. We are investigating the issue.

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