Outage in pawaPay

Performance degradation affecting Benin MTN, Ghana MTN, Zambia MTN, Congo MTN, Nigeria MTN, CIV MTN services

Resolved Major
September 24, 2025 - Started about 13 hours ago - Lasted about 5 hours
Official incident page

Need to monitor pawaPay outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including pawaPay, and never miss an outage again.
Start Free Trial

Outage Details

We have identified instability in Benin MTN, Ghana MTN, Zambia MTN, Congo MTN, Nigeria MTN services. We have escalated this to the MMO for resolution.
Components affected
pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Payout pawaPay MTN :: Payout pawaPay MTN :: Web Deposit
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 09/24/2025 12:04PM

The incident has been resolved. We apologise for the inconvenience.

MONITORING about 12 hours ago - at 09/24/2025 08:48AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED about 13 hours ago - at 09/24/2025 07:49AM

This is a quick update to inform you that we are experiencing an outage in our Benin MTN, Ghana MTN, Zambia MTN, Congo MTN, Nigeria MTN, CIV MTN gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED about 13 hours ago - at 09/24/2025 07:14AM

We have identified instability in Benin MTN, Ghana MTN, Zambia MTN, Congo MTN, Nigeria MTN services. We have escalated this to the MMO for resolution.

Latest pawaPay outages

Performance degradation affecting Zambia Zamtel services - about 4 hours ago
Performance degradation affecting Ghana Telecel services - about 4 hours ago
Performance degradation affecting Cameroon Orange services - about 4 hours ago
Performance degradation affecting Cameroon MTN + Intouch services - about 13 hours ago
Performance degradation affecting Sierra Leone Orange services - about 16 hours ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook