Outage in pawaPay

Performance degradation affecting MTN OpenAPI services

Resolved Major
October 19, 2025 - Started 1 day ago - Lasted about 10 hours
Official incident page

Incident Report

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.
Components affected
pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Payout pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Payout

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Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 10/20/2025 08:33AM

This incident has been resolved.

MONITORING about 19 hours ago - at 10/20/2025 06:02AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 22 hours ago - at 10/20/2025 03:21AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 10/19/2025 11:52PM

We are experiencing degraded performance in the MTN OpenAPI services. We are investigating the issue.

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