Outage in pawaPay
Performance degradation affecting Tanzania Airtel, Halotel, Yas and Vodacom services
Resolved MajorIncident Report
We have identified instability in Tanzania Airtel, Halotel, Yas and Vodacom services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Halotel :: Web Deposit pawaPay Halotel :: USSD Deposit pawaPay Halotel :: PayoutNeed to monitor pawaPay outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/03/2025 02:46PM
The incident has been resolved. We apologise for the inconvenience.
IDENTIFIED
5 months ago - at 11/03/2025 10:21AM
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 11/01/2025 05:17AM
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 10/31/2025 04:03PM
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 10/30/2025 10:18PM
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
INVESTIGATING
5 months ago - at 10/30/2025 01:29PM
Unfortunately, we are experiencing an outage in our Tanzania Airtel, Halotel, Yas and Vodacom services. They are still working on restoring internet services, but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
MONITORING
5 months ago - at 10/30/2025 01:11PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
5 months ago - at 10/30/2025 12:52PM
This is a quick update to inform you that we are still experiencing an outage in our Halotel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 10/30/2025 05:23AM
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 10/30/2025 03:25AM
Unfortunately, we are still experiencing an outage in our Tanzania Airtel, Halotel, Yas and Vodacom services. They are still working on restoring internet services, but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
IDENTIFIED
5 months ago - at 10/29/2025 10:28AM
We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 10/29/2025 10:02AM
We have identified instability in Tanzania Airtel, Halotel, Yas and Vodacom services. We have escalated this to the MMO for resolution.
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