Outage in pawaPay
Performance degradation affecting Kenya Airtel services
Resolved MajorIncident Report
We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Airtel :: PayoutNeed to monitor pawaPay outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/09/2025 04:01PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
5 months ago - at 11/09/2025 02:21PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
5 months ago - at 11/09/2025 04:34AM
This is a quick update to inform you that we are still experiencing instability in Kenya Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible
IDENTIFIED
5 months ago - at 11/08/2025 04:34PM
This is a quick update to inform you that we are still experiencing instability in Kenya Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 11/08/2025 02:31PM
This is a quick update to inform you that we are still experiencing instability in Kenya Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 11/08/2025 08:02AM
This is a quick update to inform you that we are still experiencing instability in Kenya Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 11/07/2025 04:01PM
This is a quick update to inform you that we are still experiencing instability in Kenya Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 months ago - at 11/07/2025 12:43PM
We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
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