Outage in pawaPay
Performance degradation affecting Kenya M-Pesa services
Resolved MajorIncident Report
We are experiencing an outage in the Kenya M-Pesa services. We are investigating the issue.
Components affected
pawaPay M-Pesa :: Web Deposit pawaPay M-Pesa :: USSD Deposit pawaPay M-Pesa :: PayoutNeed to monitor pawaPay outages?
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 03/15/2026 11:15PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
20 days ago - at 03/15/2026 08:52PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
20 days ago - at 03/15/2026 05:15PM
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
20 days ago - at 03/15/2026 02:15PM
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
20 days ago - at 03/15/2026 09:19AM
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
21 days ago - at 03/15/2026 06:14AM
This is a quick update to inform you that we are still experiencing instability in Kenya M-Pesa services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
21 days ago - at 03/14/2026 06:21PM
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
MONITORING
21 days ago - at 03/14/2026 05:08PM
A fix has been deployed by Kenya M-Pesa. We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
21 days ago - at 03/14/2026 04:00PM
We are experiencing an outage in the Kenya M-Pesa services. We are investigating the issue.
Latest pawaPay outages
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