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Outage in pawaPay

Performance degradation affecting Kenya Airtel services

Resolved Minor
March 27, 2026 - Started 2 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Components affected
pawaPay Airtel :: Payout

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 03/28/2026 04:58AM

This incident has been resolved.

MONITORING 2 days ago - at 03/28/2026 03:32AM

We are seeing improvements in success rates and will continue monitoring the incident.

INVESTIGATING 2 days ago - at 03/28/2026 12:38AM

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.

MONITORING 2 days ago - at 03/28/2026 12:03AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 03/27/2026 10:34PM

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.

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