Outage in pawaPay
Performance degradation affecting Nigeria MTN services
Resolved MajorIncident Report
Summary AI Generated
Nigeria MTN Payout and Web Deposit services on pawaPay experienced instability lasting approximately 4.8 hours, with the issue escalated to the mobile money operator for resolution. Success rates showed improvement during monitoring phases before the incident was fully resolved.
We have identified instability in Nigeria MTN services. We have escalated this to the MMO for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 08/27/2026 03:41AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 11 hours ago - at 08/27/2026 03:20AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 15 hours ago - at 08/27/2026 12:06AM
This is a quick update to inform you that we are still experiencing an outage in our Nigeria MTN deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
MONITORING
about 15 hours ago - at 08/27/2026 12:02AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 16 hours ago - at 08/26/2026 11:01PM
We have identified instability in Nigeria MTN services. We have escalated this to the MMO for resolution.
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