Outage in pawaPay
Performance degradation affecting Uganda Airtel services
Resolved MajorIncident Report
Summary AI Generated
Airtel Uganda payouts on pawaPay experienced a major outage lasting approximately 9.7 hours. The issue caused a full disruption to payout services, with improvements in success rates observed before full resolution. The incident was resolved with no further details provided on the root cause.
We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
Components affected
pawaPay Airtel :: PayoutTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 09/11/2026 06:07AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 23 hours ago - at 09/11/2026 05:26AM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
1 day ago - at 09/10/2026 08:31PM
We are experiencing an outage of the Uganda Airtel services. We are investigating the issue.
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