Outage in pawaPay
Performance degradation affecting Ghana AirtelTigo services
Resolved MajorIncident Report
Summary AI Generated
**pawaPay – Ghana AirtelTigo Performance Degradation** pawaPay experienced a 15.4-hour outage affecting Ghana AirtelTigo Web Deposit and Payout services, caused by degraded performance in the AirtelTigo Ghana mobile money operator gateway. Success rates fluctuated during the incident, with temporary improvements observed before full resolution was confirmed on September 11, 2026 at 21:29 UTC.
We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 09/11/2026 09:29PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 8 hours ago - at 09/11/2026 08:36PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 9 hours ago - at 09/11/2026 07:40PM
This is a quick update to inform you that we are still experiencing degraded performance in our AirtelTigo Ghana deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
MONITORING
about 19 hours ago - at 09/11/2026 09:30AM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
about 22 hours ago - at 09/11/2026 06:09AM
We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.
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