Outage in pawaPay
Performance degradation affecting DRC Airtel services
Resolved MajorIncident Report
Summary AI Generated
Airtel DRC services on pawaPay experienced a major outage lasting approximately 6 hours, affecting both Payout and Web Deposit components. The issue was investigated, with success rates beginning to improve before full resolution was confirmed. Services were restored and the incident closed with no further action required.
We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 09/11/2026 03:42PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 14 hours ago - at 09/11/2026 02:07PM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
about 19 hours ago - at 09/11/2026 09:38AM
We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
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