Outage in pawaPay
Performance degradation affecting Uganda MTN services
Resolved MajorIncident Report
Summary AI Generated
MTN Uganda services on pawaPay experienced a major outage lasting approximately 41 minutes, affecting Web Deposits, USSD Deposits, and Payouts. The team identified improvements in success rates during the incident before confirming full resolution. Services were restored and the incident closed with an apology for the disruption.
We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/15/2026 09:01PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
1 day ago - at 09/15/2026 08:30PM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
1 day ago - at 09/15/2026 08:23PM
We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
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