Outage in pawaPay
Performance degradation affecting Airtel OpenAPI Kenya services
Resolved MajorIncident Report
Summary AI Generated
Airtel Kenya payouts on pawaPay experienced a complete outage lasting approximately 5.8 hours. The incident impacted payout processing through the Airtel OpenAPI Kenya integration. Success rates gradually recovered before the incident was fully resolved.
We are experiencing an outage of Airtel OpenAPI Kenya. We are investigating the issue.
Components affected
pawaPay Airtel :: PayoutTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 09/16/2026 04:03AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 19 hours ago - at 09/16/2026 03:15AM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
1 day ago - at 09/15/2026 10:16PM
We are experiencing an outage of Airtel OpenAPI Kenya. We are investigating the issue.
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