Outage in pawaPay
Performance degradation affecting Kenya Airtel services
Resolved MajorIncident Report
Summary AI Generated
**pawaPay – Kenya Airtel Performance Degradation** pawaPay experienced an outage affecting Kenya Airtel services that lasted approximately 2.7 hours. The incident began under investigation, with improvements in success rates observed before full resolution was confirmed. Services were restored and the incident resolved with no further action required.
We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 10/08/2026 03:19AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 18 hours ago - at 10/08/2026 02:32AM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
about 20 hours ago - at 10/08/2026 12:37AM
We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
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