Outage in pawaPay
Performance degradation affecting DRC Airtel services
Resolved MajorIncident Report
Summary AI Generated
**pawaPay – DRC Airtel Performance Degradation** pawaPay experienced a 3-hour outage affecting Airtel web deposits in the Democratic Republic of Congo. The incident caused disruption to deposit processing via the Airtel web channel while the team investigated the root cause. Success rates improved during the recovery phase, and the incident was fully resolved.
We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
Components affected
pawaPay Airtel :: Web DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 10/08/2026 03:33AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 17 hours ago - at 10/08/2026 02:53AM
We are seeing improvements in success rates and will continue monitoring the incident.
INVESTIGATING
about 20 hours ago - at 10/08/2026 12:36AM
We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
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